At Rocksolidnet, customer satisfaction is job number one. All of our web hosting plans include a 30 day money-back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account.
 
Our refund policy does not include fees associated with dedicated servers, domain registration, domain transfers, or any addon services such as dedicated IP, ecommerce licenses, SSL certificates, etc. No refunds will be made available after 30 days. If you have any questions regarding this policy, please email us.
 
Accounts canceled/terminated by Rocksolidnet for violating our Terms of Service or AUP do not qualify for our 30 day money-back guarantee. For example, if your account is canceled due to Phishing or Spamming, you will not be given any refund.